HOW IT WORKS
Before your appointment
- If you would like your child to see one of our doctors, send us a message via our website or email joycementalhealth@gmail.com with your name and phone number. You can also get a referral from your family doctor if you have one (although this is NOT required to see our doctors)
- Your information, plus any doctor referrals we receive, are triaged according to urgency. Patients recently discharged from hospital will be triaged more urgently. We will triage all other referrals in chronologic order and according to urgency based on the information given to us.
- One of our doctors will call you to set up an appointment with your child, and will send two introductory emails:
- 1) the link to your appointment (via Zoom or via Medeo)
- 2) pre-appointment paperwork: including an intake form, a consent form, and questionnaires about your mental health.
Note: All paperwork is done electronically via our secure online portal. You must submit your paperwork at least 24 hours before your first appointment so your doctor can prepare for your appointment in advance.
We want you to gain the most help out of our time together. The more information you can share with us, the more effectively we can help you.
During your appointment
- All Psychiatrist assessment appointments are 90 minutes. All GP mental health appointments are 30 minutes, including intake and follow up appointments. If your doctor feels that you need more time for your intake, we will schedule a follow up to complete it.
- Please be online 5 minutes prior to your appointment start time.
- During our time together, your doctor will:
- Seek to get to know your child and your family better using both the forms you submitted and in our visit;
- Spend time talking with your child and your family member(s) together;
- Spend time talking alone with your child;
- Offer a diagnosis of what mental health conditions you may be struggling with, and offer options for treatment - both medication and non-medication treatments.
After your appointment
- After your appointment, your doctor will:
- Book follow-up appointments as needed to monitor treatment efficacy, progress, and to engage in counselling services as appropriate.
- Send a letter to your family doctor regarding your diagnosis and treatment plan to keep your healthcare team informed of your healthcare situation.
- If you saw a GP mental health specialist, your doctor will consult on of our psychiatrists to discuss your case and ensure we are providing the highest level of care for you.